We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of fashio (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://fashion-berry.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very beautiful! Only the cups are straight a little more than should be in this size but not so much so as not to wear it.
24 Aug 2019 16:22
My wife loved it very much.
24 Aug 2019 07:19
The cup did not fit
24 Aug 2019 02:44
22 Aug 2019 13:33
The set is very beautiful, the quality is good, perfect fit
22 Aug 2019 04:35
Soft, pleasant to the body, but quickly stretched) for its price norms
21 Aug 2019 08:07
A good set is pushap looks pretty
20 Aug 2019 12:12
Labai gražus bet nepatogus komplektukas. Užsegimas Labai aukštai, O šleikutės nugaroje Eina per pačius menties kauliukus.
20 Aug 2019 09:04
The quality is awesome, for such a price i did not even think that this quality will come. I'm delighted, the parcel was a month, the threads do not stick out, the store recommend
20 Aug 2019 06:05
It came to 23 days, the quality is very good, soft, the threads do not stick out.
18 Aug 2019 09:28
A little too small took 80 v, and it is 75 v. it is better to take on the size more. in quality
16 Aug 2019 12:23
Everything is super! The linen is beautiful, with the size guessed, right on me, and the top and bottom. Thanks to the store, for the fast shipment and safe delivery.
16 Aug 2019 05:58
Livchik just, but the panties size is two less. the quality is super
15 Aug 2019 00:04
Very good for your money. On the russian 75 v took 85 v, in the volume still tight ....
13 Aug 2019 12:05
Thank you store very beautiful
12 Aug 2019 10:12
The kit came to belarus for 2 weeks. I wear 75 v, a cup of norms, the volume is slightly small, but you can fasten it on the last hook. Panties are very low. Lace quality is good.
12 Aug 2019 08:57
The bodice is large for the cup a
12 Aug 2019 00:51
The parcel came quickly, for weeks 2. the quality is super. Size corresponds. Slightly panties are too small, it would be possible if you asked for a bigger size to put, it would be super.
10 Aug 2019 07:29
Look at your cost well, only panties are a little too small. In general, the goods are satisfied. The order came quickly.
9 Aug 2019 12:57
Came for 2 weeks, perfectly sat down, the size approached. On the chest 75 v, took here 75 v, ideally suited. Set beautiful, wrestlers order more
9 Aug 2019 12:37
All in size, thank you
9 Aug 2019 01:56
Vladivostok came for a month. Tracked. The bra is excellent, soft, high-quality, the only thing-straps are uncomfortable. And panties literally on the child, i at ob 96-on the toe are small. For this 4 stars.
8 Aug 2019 07:49
Beautiful quality, but malomer
8 Aug 2019 05:58
The set is excellent, comfortable, after two washings nothing has changed, panties are small, the order came very quickly, even before it was indicated, i recommend
8 Aug 2019 02:58
Good set, very soft material of your money is worth